MYC International Trading Limited official website for sale General Terms and Conditions
General Terms and Conditions of Sale of MYC International Trading Company Limited (1)
MYC International Trading Limited official website for sale General Terms and Conditions
The General Terms and Conditions of Sales of MYC International Trade Limited is to regulate MYC International Trade (Hong Kong) Limited ("MYC" or "us") through the use of the official MYC website of MYC (http: / / www.mycshopping.com /) Our relationship with users (or "you") with the sale of MYC brand products and related services. Sales are only for online transactions occurring on the official website.
Please read the General Terms and Conditions of MYC Sales and Personal Information Processing rules (hereinafter collectively referred to as the "Terms") before ordering through the MYC official website, especially the boldface and underlined terms and conditions that contain important contents related to your rights and obligations and restrictions and exceptions that may apply to users. If you have any questions, comments or suggestions on such terms or contents, please contact us through the contact information published at the bottom of this terms (Article 24). We are very willing to provide you with feasible assistance.
If you use the official website of MYC to purchase products or use our services, you agree to comply with these terms and other applicable laws, regulations, etc. MYC may modify this clause from time to time based to changes in applicable laws and regulations and the operation of MYC official website. You can always go through: http: / / www.mycshopping.com / Terms of Use See the latest version of this clause. If you do not wish to be bound by this clause, please stop ordering our products or using our services through the MYC Party website (you can still purchase our products or use our services through our offline stores or other channels).
Article 1 Scope of Application and Acceptance of the General Terms and Conditions of Sales
This clause applies to the official website of MYC (at http: / / www.mycshopping.com /, "website") for the purchase of the product.
Such products are sold only to the user terminal buyer and are purchased for their own needs and not directly related to commercial activities, and any distributor or a middleman acting on behalf of the distributor shall be excluded. Therefore, the user confirms that it acts as a user and that it does not resell the product for commercial purposes. You also confirm that you have the legal ability to make the commitments agreed under this clause.
Article 2. Order information
2.1 Registered membership
You confirm that before you register as a member of the MYC official website or purchase MYC products or services, they should have the civil capacity appropriate to the actions of adults. If you do not have the aforementioned capacity for civil conduct commensurate with your conduct, you shall act with the knowledge and consent of your guardian, and you and your guardian shall bear the legal consequences arising therefrom in accordance with the law.
When you fill in the information, read and agree to these terms and conditions according to the registration page of MYC official website and complete all the registration procedures, you can obtain the member account of MYC official website and become a member of MYC official website. Under normal circumstances, we only allow each member to use one member account of the member of the official MYC website. You should provide true, accurate, complete and effective information to complete the real-name registration of the member account.
After successful registration, you can log on to the official MYC website and enjoy our service with your registered member account and password. You should promptly update any changes to the information provided upon registration. The legal consequences and responsibilities arising from the untrue, inaccurate, incomplete or invalid information provided by the members shall be borne by the members themselves. If there is evidence to prove that you have improperly registered or improperly used multiple member accounts, we may take measures such as freezing or closing the member accounts, canceling orders, and refusing to provide services. If there are losses caused to MYC and related parties, you shall also be liable for compensation.
You should keep your member's account and password properly. You understand that MYC cannot verify that you use the account and password, and therefore you are responsible for acting through the account and password. You should immediately notify us of any unauthorized use of the account. You understand that MYC needs a reasonable time to take action on your request. MYC cannot and will not be liable for any loss or damage occurring under your account for your failure to maintain your account security.
2.2 Orders placed on the Internet through the website
The order placed on the website shall comply with Article 2.
2.2.1 Product selection of users
On the website, users select, enter, and confirm the category and quantity of the products they intend to order; the aforementioned products are added to the user's "shopping bag".
Users can modify their "shopping bag" by themselves, and users can delete the previously selected products, modify the order quantity, or add other products by clicking on the corresponding part in the "shopping bag".
2.2.2, Confirmation of the order
Users must confirm the delivery method and fill in the information necessary for accurate order distribution (delivery address).
Once the information is properly filled out and confirmed, the price of the product (see Article 5 below) and any delivery charges (if any) will be automatically displayed.
Users must verify the accuracy of their selection before confirming the order. MYC provides technical measures in the form of standard integrity and rationality checks (to check whether all the required items have been completed and whether the information is appropriate in the required items) to help the user identify possible input errors. The user's order profile is then summarized for a final inspection.
2.2.3 MYC confirms the order
Confirmation of receiving the order is sent to the user by SMS or email.
Confirmation of the order received shall include the order number and order status.
Consumers can order products through MYC's official website (hereinafter "place orders"): a full-payment online order is established and effective when the payment is completed.
Other types of users (e. g., businesses, organizations, or non-consumer individuals, etc.) are formed and effective when MYC gives a short message / email / or other written notification of the successful delivery of the ordered products.
You have the right to modify the entry error before the order takes effect. When you submit the order, please be sure to carefully confirm the name, price, quantity, model, specification, size, contact address, telephone number, consignee and other information of the purchased product. If it is a engraving service, you need to further confirm the engraving information.
We may refuse to accept or cancel your submitted order before the order becomes effective.
Once the order is effective, the user cannot modify or cancel the order by himself.
If the user needs to modify or cancel the order, it should call our customer care service center:
+852-4661 6229
If users purchase personalized customized products (including but not limited to lettering, letter embroidery or other customized products), they shall not be modified or cancelled after the order takes effect.
Unless otherwise provided by law, MYC shall not be liable for errors or inaccuracy of pictures or descriptions of MYC products displayed on the MYC official website. If users have any questions about any product, they can submit them to our online customer Care service or call our customer Care service center:
+852-4661 6229
When the ordered product is delivered to the delivery address specified by the user, MYC will send a text message or email to the user to inform the user that the product has been sent.
2.3 Proof of the order
MYC, file evidence of all transactions between MYC and its users. In case of a dispute between MYC and its users over the transactions made on the official MYC website, the data archived by MYC shall be used as evidence of the details of the transaction.
Often, especially with respect to the nature and date of the order, MYC and the user expressly agree that email and text messages between the parties and automated recording systems used by the Customer Care Service or on the website are admissible.
Article 3 Product supply
Before placing an order, the following information about the product is described on the information page of the website to inform the user:
-Whether the product is available;
-If the products are temporarily out of stock
MYC reserves the right to change the products supplied on the website at any time without notice. This will not affect the existing product orders.
Article 4 denial of order
MYC has the right to reject an order that exceeds the number of authorized products, namely:
Quantity restrictions may apply to orders for certain products, and we may limit the number of similar products for a single order or associated order. Any orders exceeding the quantity limit will not be accepted. With any questions, CCare will provide more information about such products. Customer Care Service Phone number + 852-4661 6229
MYC shall also have the right to reject the following order: (i) an order placed by a disputed user for a prior order for payment or shipment; or (ii) an order not complying with this clause.
If MYC finds that the order does not comply with the provisions of this clause, it will notify the user directly by phone or email or SMS. If the user fails to correct the errors or is inconsistent with the order placed to MYC, MYC reserves the right to cancel the order and payment within 3 days after receipt of the above notice.
MYC has the right to cancel your order without any liability or compensation; if you have paid, we will return you the original payment through:
1. MYC considers that you have violated these provisions, laws and regulations or have violated the principles of fairness and good faith,
2. MYC and you shall cancel it through negotiation;
3. The delivery address or information provided by you is incomplete or obviously wrong (on the premise that you have reserved the correct contact information, we will take the initiative to contact you to complete or correct the delivery address and information or cancel the order. If we cannot contact you, we have the right to cancel the order first);
4. Other circumstances in which MYC may cancel orders as stipulated in this clause and circumstances in which they are permitted by laws and regulations.
Article 5. Price of the product
The prices of MYC products are priced and settled in US dollars, including taxes. MYC reserves the right to charge freight charges for future adjustments in its own operating policies. Unless you can directly and successfully submit the order and complete the full payment, the relevant price information is for reference only and should not be regarded as an offer or commitment within any legal sense.
MYC, reserves the right to modify the price of the MYC official website without prior notice to you. You will be charged the price marked on the MYC official website when the order is established, provided that the product is available at that time.
Any order you place on the official MYC website shall be paid within the required time limit (full payment or advance payment). We only accept online payments by the payment method provided (including bank transfer).
All orders shall be paid in USD. Please note that your order must include an invoice.
Article 6. Payment clause
If you order a product on MYC's official website, the payment methods provided include wechat Pay, Alipay payment and online banking payment.
Article 7 Distribution
The order will be dispatched by MYC through a third-party express after the order takes effect.
Ordered products will only be delivered to the national address within the order range. The ordered products will be shipped to the delivery address identified in the ordering procedure. Users can only provide one address for each order.
If the delivery address selected in the order is located outside the distribution area, the order cannot be placed successfully.
You can also choose to deliver the product to other individuals in the distribution area, for example, when the order is a gift.
Unless otherwise agreed in the order, the usual delivery time is 5-7 working days, and the delivery time of the engraved order and batch order is 60-180 working days;
All delivery times are calculated from the date when the user completes the payment.
In case of holiday peak orders or year-end inventory of the warehouse, the delivery date may be further delayed, and the specific delivery date shall be subject to the latest delivery time published on the official website of MYC at that time.
Products will be shipped in multiple or individual parcels, including (if applicable) products, packaging, shipments, thank you cards, message cards (if any) and gifts (if any).
If the product delivery is delayed due to events uncontrollable by MYC, MYC shall contact the user as soon as possible and take measures to minimize the impact of the delay. If MYC takes the aforementioned action, it shall not be responsible for the delay caused by this event.
If the product delivery is delayed due to events uncontrollable by MYC, MYC shall contact the user as soon as possible and take measures to minimize the impact of the delay. If MYC takes the aforementioned action, it shall not be responsible for the delay caused by this event.
If bulk purchase is required (such as enterprise purchase), users can contact online customer service or call the customer care service center, + 852 4661 6229
MYC and cooperative logistics companies provide fast and safe delivery services covering major countries around the world, and cosmetics orders in some special countries and regions need to be confirmed with customer service. Transportation time (from the logistics collection, that is, from the official website of the logistics company until the customer signs for the time): the specific time commitment and delivery distance, according to different countries, can be inquired through online customer service or call customer care service center, + 852 4661 6229
Article 8 Risk transfer
The products ordered by the user will be handled by MYC until delivered to the receiving address specified by the user. The user accepts and assumes all risks (including loss, theft or damage to any product) after the product is delivered to the distribution address. Users should open the express delivery when signing for the receipt to confirm that the product meets the purchase requirements. If there is any problem, it should be rejected.
Article 9 Ownership of products
MYC retains ownership of the product until MYC fully receives the payment.
Article 10 The right of users to change their minds and cancel their orders
Users can refund the non-customized products purchased from the official website of MYC within (7) calendar days from the following procedures.
All returns must include the original sales receipt, and must be returned in the original packaging. Please note that all returns and replacements require quality assurance inspection before being accepted. Any product with wear, damage or alteration will not be acceptable.
10.1 Product return and exchange process:
If the user changes their mind and wants to cancel the order, to notify MYC, the user must:
-Call the customer care hotline or contact customer service through online chat to apply for return and exchange. If all unopened products need to be returned, please apply within 7 days from the date of receipt; if the goods need to be returned or replaced due to quality problems, the user should contact the customer care service center and provide the picture of the products online. Please return the goods within 3 days after the customer service confirms.
-If the user needs to return the whole order, the user must return all the goods (including free gifts and packaged gift boxes) in the current order.
-In case of non-product quality problems, the user shall bear the postage for product return and exchange.
-If the user has allergic symptoms after using the products purchased from the official website of MYC, the user should contact the customer service center for treatment.
-After the application for return or exchange is confirmed, the user shall return all the goods to be returned to the designated address
When returning goods, fill in the return application form and indicate the corresponding order number
-If we receive the return and exchange goods and the agreed return and exchange order, we have the right to reject this order directly.
After receiving and confirming that the return is correct, if a refund is required, we will handle the relevant refund within 7 days according to the user's payment method. The money will be refunded in the original way, and the refund period shall be subject to the third-party payment platform. If asked, please contact Customer Care Services. MYC Customer Care Service Call is + 8524661 6229.
If the engraving service is provided, and partial return, without the free engraving service, the user shall make up the engraving service fee.
Article 11, the genuine product guarantee
MYC warrants that all products purchased through the official MYC website are authentic.
Article 12. Applicable law
All transactions conducted on the official website of MYC are governed by the laws of the People's Republic of China (for this purpose only, including the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Region). Any dispute or dispute arising from, or, related to,) (or other provisions, rules and policies referred to herein) shall first be settled through friendly negotiation. If no agreement can be reached through negotiation, the dispute or dispute shall be submitted to the People's Court of Panyu District of Guangzhou.
Article 13 Disclaimer and Limitation of Liability Unless otherwise provided by law, under no circumstances shall MYC be liable for any loss arising out of or associated with the use of MYC's official website.
Unless otherwise required by applicable Chinese laws and regulations (if any), under any circumstances shall MYC be liable for errors or omissions in the information on the MYC official website or for any direct, indirect, incidental, special or consequential loss or damage resulting from the user's use or reliance on such information.
In any event, MYC shall be liable to the User (whether based on contract or infringement, including but not limited to negligence or otherwise), arising from this clause or the use of the MYC official website or any product ordered through the MYC official website. To avoid doubt, the MYC Trading Limited website (http: / / www.mycshopping.com /) The products and their related contents and services (including but not limited to distribution and after-sales service) are independently provided by MYC International Trade (Hong Kong) Co., Ltd., and only MYC International Trade (Hong Kong) Co., Ltd. independently assumes the corresponding responsibilities to users according to law. In any case, MYC International Trade (Hong Kong) Limited has responded to the MYC Trading Limited website (http: / / www.mycshopping.com /) and MYC International Trade (Hong Kong) Limited are not responsible for publicity, sales, service and other activities.
To the maximum extent permitted by law, Official MYC website, Including but not limited to all services, content, functions and materials, Are provided in a "as is", "available" way, No warranty of any kind (whether express or implied), Including, but not limited to, any guarantees of information, data, data processing services, uptime or non-interruption access, Any warranty regarding the availability, accuracy, usefulness, or content of the information, And any warranty of ownership, non-infringement, merchantability, or applicability to a particular purpose; and, We hereby exempt any and all such warranties (whether express or implied). We do not guarantee that the MYC official website or the services, content, functions or materials contained therein will be timely, safe, non-disruptive or error-free, or that the defects will be corrected. We do not guarantee that the MYC official website will meet the user requirements. Furthermore, MYC shall not be responsible and liable for damage to the user's computer equipment or other property or download of any material, data, text, video, video or audio, virus, worm, Trojan or other harmful substances that may infect the user's computer equipment or other property. If the user is not satisfied with the MYC official website, the only remedy for the user is to stop using the MYC official website, unless otherwise provided by law.
Article 14 Rules for personal information processing
We respect and protect the privacy of our users. For the collection, use, sharing and protection of user personal information, please see our Personal Information Processing Rules. The Personal Information Processing Rules constitute an integral part of this clause.
If the user wants to query, correct or delete the information and content sent or provided by you, or wants to cancel the account, please check the Personal Information Processing Rules and operate according to the relevant content, or the user can call the phone number of the customer care service center: + 852 4661 6229.
Article 15. Compensation
For any and all claims, liabilities, costs and expenses (including reasonable attorney's fees) for any content, information, software, or other materials placed or transmitted to MYC, and defend against them (except the circumstances arising from gross negligence or intentional misconduct of MYC). MYC reserves the right to defend and control (at its own expense) over any matter that will be compensated by the User, in which case the User agrees to cooperate with MYC on the defense to such claim.
Article 16, prohibited contents
User shall not: (i) perform the engine spider crawl, Screen grab, The "Database scraping", Collect the email address, wireless address, or other contact information or personal information, Or any other automatic means of accessing, log in or registering on the official MYC website, or on or through the official MYC Web site, Or to get a list of users, To obtain or access other information or functions derived from or from the official website of MYC, or from obtaining or accessing from any other information or functions provided on or through the official website of MYC, Including, but is not limited to, Any information in any server or database connected to the MYC website or any service provided on the MYC website or through the MYC website; (And ii) to obtain or attempt to obtain in any way, Unauthorized access to computer systems, materials, information, or any services available on the MYC official website or through the MYC official website; And (iii) to interrupt or damage the official MYC website or service, Or to paralyze or overload the MYC official website or service, Or for the purpose of damaging the MYC official website or service, With services available on the official MYC website or on the official MYC website or through the official MYC website, Or interfere with any other party's use and enjoyment of the official MYC website, Including, but is not limited to, Sending a large number of information or requests that are not made upon request; (Iv) Use of the services or functions of the MYC or MYC official website in violation of the intellectual property or other proprietary or legal rights of MYC or any third party; Or (v) use the services of the MYC or MYC official website in violation of any applicable law. The user further agrees that the user will not attempt (or encourage or support others to try) to use technical means to circumvent or bypass, reverse engineering, decipher, or change or interfere with the official MYC website and content, or unauthorized use of the official MYC website and content. Users shall not obtain or attempt to obtain or obtain any material or information in such way as it is not intended by the public or through the official website of MYC.
Article 17 Viruses, hackers and other violations
Users shall not improperly use our official MYC website by intentionally introducing viruses, Trojan viruses, worm viruses, logical bomb viruses, or other malicious or technically harmful content. Users shall not attempt unauthorized access to our MYC party website, servers storing the official MYC website, or any server, computer or database connected to our MYC official website. Users may not attack our official MYC website through a denial of service attack or a distributed denial of service attack.
Article 18. Change and Termination
We may amend this clause and the supplementary Agreement (hereinafter referred to as the "Change Matters") and publicize it from time to time according to the changes in national laws and regulations and the needs of maintaining the transaction order and protecting the rights and interests of consumers. If the user does not agree to the effective changes, the user shall stop using the official MYC website from the effective date of the changes, which shall have no effect on the user; if the user continues to use the official MYC website after the changes take effect, the user shall be deemed to agree to the effective changes.
We can decide to maintain or independently close the official MYC website according to our business conditions. If the website is closed to users, we will publish the relevant information in a prominent position on the website 30 days in advance according to law.
If we violate the general terms and conditions of MYC official Website sales, Personal Information Processing rules or applicable laws, or seek profits, endanger the security of MYC official website or violate the legitimate rights and interests of MYC official website, we may directly restrict, suspend or terminate their access to MYC official website and / or its services, and shall not be liable.
After the termination of this clause, we will continue to perform the transaction order generated by you during the duration of this clause.
Upon termination of this clause, we may keep relevant records in accordance with applicable laws, but we do not promise to keep or keep any personal data or content submitted or kept by the user in a satisfactory manner as to the user.
Article 19 abstention
Our failure to exercise or enforce any rights or terms of this clause will not constitute a waiver of such rights or terms. If any provision of this clause is determined to be invalid by a court of competent jurisdiction, both User and MYC agree that efforts shall be made to make the intention of the parties most valid (as shown in that clause) and that other provisions of this clause shall remain in full force and effect.
Article 20, Supplementary agreement
Due to the rapid development of the Internet, this clause signed by you and MYC cannot be fully listed and cover all the rights and obligations of users and MYC, and the existing agreements cannot guarantee that they can fully meet the needs of future development. Therefore, any applicable and valid laws and regulations, as well as the legal statements, product or service instructions and trading rules published on the official website of MYC, shall be regarded as a supplementary agreement to this clause.
Article 21. Intellectual property rights and trademarks
All trademarks, signs, and service marks ("trademarks") that appear on the official MYC website are registered and / or unregistered MYC trademarks and are the proprietary property of MYC and / or any of its subsidiaries or affiliates. This clause, and all materials, components and contents (including drawings, designs, illustrations, photographs, photographs, text, computer code, vocal cords and illustrations) appearing in the appearance and impression of this clause and MYC official website, are the proprietary property of MYC and / or any of its subsidiaries or affiliates. Nothing contained in the official MYC website shall be construed to grant, implied or otherwise, granted any license or right to use any trademark displayed without the written permission of MYC official MYC website. Users are licensed to copy the MYC official website page electronically and print the MYC official website page in paper form. Any other use of the MYC official website and its content and information is strictly prohibited unless we give users prior specific written permission.
Article 22. Copyright
All the copyright of the content on the official MYC website is owned by MYC. All rights are reserved.
Article 23. Link to a third party
For user convenience and to increase the usage rate of the site, the site may from time to time provide links to sites owned and controlled by third parties. These links that take users out of our services and leave this site will be beyond MYC's control. This includes links to partners who can use the MYC trademark under the brand sharing agreement. Sites that users can link to have their own terms and conditions and privacy policies. Although we seek to maintain the integrity of our website, MYC is not responsible for content and activities in third party sites and therefore cannot be responsible for them. Therefore, the user bears all the risks of access / access to the third-party sites. Please note that these sites may send users their own cookies to collect or request personal information, so we recommend that users choose to view the terms of use and / or privacy policies for these outlets before using these sites.
Article 24 How to contact us
If the user has any questions or suggestions regarding the products, services or these terms provided on the official MYC website, or if the user wishes to make any complaints about the official MYC website or its content, please call Customer Care Services at + 852 4661 6229.
Effective Date of these General Terms and Conditions: [March 5,2024]
MYC国际贸易有限公司官方网站销售通用条款和条件
MYC国际贸易有限公司官方网站销售通用条款和条件 (1)
MYC国际贸易有限公司官方网站销售通用条款和条件
《MYC国际贸易有限公司销售通用条款和条件》旨在规制MYC国际贸易（香港）有限公司（下称“MYC”或“我们”）通过MYC官方网站（http://www.mycshopping.com/）向用户（或称“您”）提供MYC品牌产品销售及相关服务时我们与用户 的关系。销售仅针对在官网发生的线上交易。
请您在通过MYC官方网站下订单之前仔细阅读本《MYC销售通用条款和条件》和个人信息处理规则（以下统称为“本条款”），尤其是其中黑体字和加下划线的条款，这些条款含有与您的权利义务有关的重要内容以及可能对用户适用的限制及除外规定。若您对该等条款或内容有任何疑问、意见或建议，烦请通过本条款底部（第24条）公示的联系方式联系我们，我们非常愿意为您提供可行的协助。
如您使用MYC官方网站购买产品或使用我们的服务的，则表示您同意遵守本条款、以及其它适用的法律、法规等。根据适用的法律法规变化及MYC官方网站运营需要，MYC可能对本条款不时进行修改。您可以随时通过：http://www.mycshopping.com/使用条款查阅本条款的最新版本。如果您不希望受本条款的约束，请停止通过MYC方网站订购产品或使用我们的服务（您仍可以通过我们的线下门店或其他渠道购买我们的产品或使用我们的服务）。
第一条 适用范围及接受《销售通用条款和条件》
本条款适用于在MYC官方网站（网址http://www.mycshopping.com/，下称“网站”）所达成的产品的购买。
该等产品仅向用户终端买方进行销售，其为自身需求购买而非与商业活动直接相关，任何分销商或代表分销商行事的中间商应当排除在外。因此，用户确认其以用户身份行事，且其不会出于商业目的转售产品。您同时确认您具有作出本条款项下所约定的承诺的法律能力。
第二条 订购信息
2.1 注册会员
您确认，在您注册成为MYC官方网站会员或购买MYC产品或服务前，其应当具备成年人的行为相适应的民事行为能力。若您不具备前述与您行为相适应的民事行为能力，则其应在其监护人知悉并同意的情况下行事，您及您的监护人应依照法律规定承担因此而导致的法律后果。
当您按照MYC官方网站注册页面提示填写信息、阅读并同意本条款且完成全部注册程序后，您可获得MYC官方网站会员账户并成为MYC官方网站会员。正常情况下，我们只允许每位会员使用一个MYC官方网站会员账户，您应提供真实、准确、完整、有效的信息，以完成会员账户的实名注册。
在注册成功后，您可凭借注册的会员账户和密码登录MYC官方网站并享受我们的服务。注册时提供的资料发生任何变动，您应及时更新。因会员提供的资料或信息不真实、不准确、不完整或无效而产生的法律后果和责任由会员自行承担。如有证据证明您存在不当注册或不当使用多个会员账户的情形，我们可采取冻结或关闭会员账户、取消订单、拒绝提供服务等措施，如给MYC及相关方造成损失的，您还应承担赔偿责任。
您应妥善保管会员账户和密码。您理解，MYC无法核实是否是本人使用该账户和密码，因此您应对通过该账户和密码实施的行为负责。如您发现任何非授权使用账户的行为，应立即通知我们。您理解，MYC需要合理时间对您的请求采取行动。对于您未能维持账户安全而在您账户下发生的所有行为，MYC不能也不会对因此产生的任何损失或损害承担责任。
2.2在互联网上通过网站所下的订单
在网站上所下的订单应当符合第二条规定。
2.2.1 用户的产品选择
在网站上，用户选择、输入以及确认其有意订购的产品的品类和数量；前述产品被加入用户的“购物袋”。
用户可以自行修改其“购物袋”，用户可以通过点击“购物袋”内相应的部分而删除之前所选择的产品、修改订购数量，或添加其他产品。
2.2.2 订单的确认
用户必须确认配送方式并填写为准确派发订单所必需的信息（配送地址）。
一旦信息被适当填写并确认，产品的价格（见以下第五条定义）以及任何配送费用（如有）将会自动显示。
用户必须在确认订单前核实其选择的准确性。MYC会以标准的完整性和合理性检查的形式向用户提供技术措施（以检查是否所有必填项目均已填写，所输入的信息在必填项目中是否为恰当的），以帮助用户识别其可能存在的输入错误。用户的订单资料随后会被归纳以进行最后的检查。
2.2.3 MYC确认订单
收到订单的确认通过短信或邮件发给用户 。
收到订单的确认中应包括订单号和订单状态。
消费者可以通过MYC官方网站订购产品（下称“下订单”）：全款在线支付的订单自支付完成时成立并生效。
其他类型的用户（例如企业、组织或非消费自用的个人等），当MYC以短消息/电子邮件/或其他书面方式通知用户订购的产品成功发货时，该订单成立并生效。
订单生效前，您有权修改输入错误。在您提交订单时，请您务必仔细确认所购产品的名称、价格、数量、型号、规格、尺寸、联系地址、电话、收货人等信息。如属刻字服务，您需进一步确认刻字信息。
订单生效前，我们可以拒绝接受或取消您已提交的订单。
一旦订单生效，用户无法自行修改或取消该订单。
若用户需要修改或取消订单的，其应拨打我们的客户关怀服务中心电话：
+852-4661 6229
用户购买个性化定制产品（包括但不限于刻字、字母刺绣或其他定制产品）的，订单生效后不得修改或取消。
除非法律另有规定，MYC不应对MYC官方网站中所显示的MYC产品的图片或说明的错误或不准确性承担任何责任。若用户对任何产品有任何疑问，可将该疑问提交至我们的网上客户关怀服务或拨打我们的客户关怀服务中心电话：
+852-4661 6229
在所订购产品发货至用户指定的配送地址时，MYC会向用户发出短信或邮件通知用户产品已经发出。
2.3订单的证明
MYC依法对MYC与其用户之间的所有交易的证据进行存档。如果MYC与其用户对在MYC官方网站中进行的交易发生争议，MYC存档的数据应被作为交易细节的证据。
通常，特别是关于订单的性质和日期，MYC和用户明确同意双方之间的电子邮件和短信 ，以及由客户关怀服务中心使用的或网站上的自动记录系统是可以采信的。
第三条 产品供应
在下订单前，在网站的信息页面上会描述产品的以下信息以告知用户：
-产品是否有货；
-若产品暂时缺货
MYC保留在任何时候不通过通知而更改网站上所供应产品的权利。这不会影响现有的产品订单。
第四条 拒绝订单
MYC有权拒绝某一超过授权产品数量的订单，即：
数量限制可能适用于某些产品的订单，我们可能会限制单个订单或相关联订单购买同类型产品的数量。任何超出数量限制的订单将不被接受。如有任何问题，客户关怀服务中心会提供有关该等产品的更多信息。客户关怀服务电话 +852-4661 6229
MYC还有权拒绝以下订单：（i）对之前的订单中的付款或发货尚存争议的用户所下订单；或（ii）不符合本条款的订单。
如果MYC发现订单不符合本条款之规定，将直接通过电话或邮件或短信通知用户。如果用户在收到上述通知后的3日内未能更正其向MYC所下订单中所包含的错误或者与本条款不相符合之处，MYC保留完全取消订单和付款的权利。
在下列情况下，MYC有权取消您的订单，并无须承担任何责任或提供任何补偿；若您已付款的，我们会通过原付款方式向您退回您已支付的相关货款：
1. MYC认为您违反了本条款、法律法规规定或者存在欺诈等违背公平和诚实信用原则的情形，
2. MYC和您协商一致取消的；
3. 您提供的配送地址或信息不全或明显错误的（在您已经预留正确联系方式的前提下，我们将会主动尝试联系您补全或更正配送地址及信息或取消订单，若我们无法与您取得联系，我们有权先行取消订单）；
4. 其他本条款规定的MYC可取消订单的情况，以及法律法规允许取消订单的情形。
第五条 产品的价格
MYC产品的价格以美金计价和结算，包括税金。MYC保留日后因自身运营政策调整而收取运费的权利。除非您可以直接成功提交订单并完成全部支付，否则相关价格信息仅供参考，不应当视为任何法律意义上的要约或承诺。
MYC保留对MYC官方网站中所供应产品的价格进行修改的权利，而无须事先通知您。您将被收取MYC官方网站在订单成立之时所标示的价格，前提是产品在该时间有货。
您在MYC官方网站中所下的任何订单，您下订单后应当在我们要求的时限内进行支付（全部货款或预付款）。我们仅接受以所提供的支付方式在线进行的付款（包括银行转账）。
所有订单均应以美金支付。请注意，您的订单必须包括发货单。
第六条支付条款
如果您在MYC官方网站订购产品，提供的支付方式包括微信支付、支付宝支付和网银支付。
第七条 配送
订单将在订单生效后由MYC通过第三方快递进行分派发送。
订购产品将仅被配送至下单范围内的国家地址。订购产品将被运送至在订购程序中确定的送货地址。用户仅可以为每份订单提供一个地址。
如果在订单中选择的配送地址位于配送区域之外，将无法成功下单。
您还可以选择将产品配送至配送区域内的其他个人，例如，当订单为一份礼物时。
除非订单中另有约定，，通常的发货时间为5-7个工作日，刻字订单以及批量订单发货时间为60-180个工作日;
所有发货时间均自用户完成付款之日起算。
如遇节假日订单高峰期，或仓库年终盘点等特殊情况，发货日期可能额外延迟，具体应以MYC官方网站届时公示的最新发货时间为准。
产品将以多个或单个包裹运输，包括（如适用）产品、包装、发货单、感谢卡、留言卡（如有）及赠品（如有）。
如果因MYC不可控制的事件而导致产品配送延迟的，则MYC应当尽快联系用户，采取措施以尽量减少延迟的影响。如果MYC采取了前述措施，则不应对该事件造成的延迟负责。
如果因MYC不可控制的事件而导致产品配送延迟的，则MYC应当尽快联系用户，采取措施以尽量减少延迟的影响。如果MYC采取了前述措施，则不应对该事件造成的延迟负责。
如需批量采购（如企业采购），用户可洽在线客服或拨打客户关怀服务中心，+852 4661 6229
MYC与合作物流公司提供覆盖全球主要国家的快速安全的配送服务，个别特殊国家地区的化妆品订单需要与客服确认。运输时间（从物流揽件开始，即在MYC官网或物流公司官网内可以查询到该单号起，到客人签收为止的时间）：具体时效承诺与配送距离，根据不同国家不同, 详询可通过在线客服或拨打客户关怀服务中心，+852 4661 6229
第八条 风险转移
用户订购的产品将由MYC负责，直至配送至用户指定的收货地址。用户接受并承担在产品配送至配送地址后的所有风险（包括任何产品的损失、被盗或损坏）。用户在签收时应打开快递，确认产品符合购买要求，如有问题应当面拒收。
第九条 产品所有权
MYC保留产品所有权，直至MYC完全收到款项。
第十条 用户改变想法和取消订购的权利
用户可以在收货之日起（7）个日历日内将在MYC官方网站购买的非刻字定制的产品按如下流程退还至我们的关怀服务中心部并要求退款。
所有退货必须包括原始销售收据、并以原始包装退货。请注意，所有退货和换货在被接受前均需要经过质量保证检验。有磨损、损坏或变更的任何产品不能被接受。
10.1产品退换货流程：
若用户改变想法，想要取消订购，为通知MYC，用户必须：
-先拨打客户关怀热线或通过在线聊天联系客服进行退换货申请。所有未开封的商品如需退换请于签收日起7日内申请办理；如因商品质量问题需要退换货，用户应联系客户关怀服务中心并在线提供需退换产品的图片，客服确认后请于三日内寄回退换商品。
-如用户需整单退换，用户务必将当次订单中所有商品（包括免费赠品、包装礼盒）全部退回。
-如非产品质量问题，由用户承担商品退换的邮资。
-如用户在使用了于MYC官方网站购买的产品后出现过敏症状，用户应当联系客户服务中心进行处理。
-退换货申请确认后，用户应当将所有需退回的商品退回指定地址
退货时需填写退货申请表并写明相应订单号
-若我们收到退换货商品与约定退换货订单不符，有权直接拒收此单。
退货收到并确认无误后，如需退款，我们将根据用户的支付方式于7日 内办理相关退款。款项原路退还，退款周期以第三方支付平台为准。如有疑问，请联系客户关怀服务中心。MYC客户关怀服务中心电话为+852- 4661 6229。
如提供了刻字服务，无质量问题不接受任何退换货；如发生部分退货的情况，变更后的订单总额无法享受免费刻字服务的，用户应补足刻字服务费。
第十一条 真品保证
MYC保证，通过MYC官方网站购买的所有产品均为真品。
第十二条 适用法律
在MYC官方网站中进行的所有交易均受中华人民共和国（仅为此之目的，包括香港特别行政区、澳门特别行政区、台湾地区）法律管辖。本条款（或其中提及的其他条款、规则和政策）引起的或与本条款（或其中提及的其他条款、规则和政策）有关的任何争议或纠纷，应首先通过友好协商的方式解决。若协商不成的，该等争议或纠纷应提交至广州市番禺区人民法院管辖。
第十三条 免责和责任限制 除非法律另有规定，在任何情况下，MYC均不应对因使用MYC官方网站而产生的或与之相关的任何损失承担责任。
除非适用的中国法律法规另有要求（如有），在任何情况下，MYC均不应对MYC官方网站中的信息的错误或遗漏承担责任，或对用户使用或滥用、或依赖该等信息而导致的任何直接的、间接的、附带的、特别的或后果性的损失或损害承担责任。
在任何情况下，MYC就由于本条款、或者用户对MYC官方网站的使用或通过MYC官方网站订购的任何产品所产生的全部损害、损失和诉由而向用户依法承担相应的责任（不论基于合同或侵权，包括但不限于过失或其他）。为避免存疑，MYC Trading Limited网站（http://www.mycshopping.com/）销售的产品及其相关内容与服务（包括但不限于配送及售后服务）由MYC国际贸易（香港）有限公司独立提供，并仅由MYC国际贸易（香港）有限公司独立向用户依法承担相应的责任。在任何情况下，MYC国际贸易（香港）有限公司对MYC Trading Limited网站（http://www.mycshopping.com/）及MYC国际贸易（香港）有限公司的宣传、销售、服务等行为均不承担任何责任。
在法律允许的最大程度内，MYC官方网站，包括但不限于所有服务、内容、功能和材料，均以“按现状”、“可用”的方式提供，不作任何类型的保证（无论明示或暗示），包括但不限于对信息、数据、数据处理服务、正常运行时间或不中断访问的任何保证，关于信息的可获得性、准确性、有用性或内容的任何保证，及对所有权、不侵权、适销性或对某一特定目的的适用性的任何保证；并且，我们在此对任何和所有该等保证（无论明示或暗示）免责。我们不保证，MYC官方网站或其包含的服务、内容、功能或材料将是及时的、安全的、不中断的或无错误的，或者缺陷将被改正。我们不保证，MYC官方网站将满足用户的要求。此外，MYC不应对由于用户对MYC官方网站的访问、使用或浏览，或由于用户对来自于MYC官方网站的任何材料、数据、文本、影像、录像或音响的下载而对用户的计算机设备或其他财产造成的损害，或病毒、蠕虫病毒、木马病毒或可能使用户的计算机设备或其他财产感染的其他有害物质负责并承担责任。如果用户对MYC官方网站不满意，用户唯一的救济是停止继续使用MYC官方网站，但法律另有规定除外。
第十四条 个人信息处理规则
我们尊重和保护用户的隐私。有关用户个人信息的收集、使用、分享和保护请见我们的《个人信息处理规则》。《个人信息处理规则》构成本条款不可分割的一部分。
用户若希望对您所发送或提供的信息和内容进行查询、更正、删除，或者希望注销账户的，请查看《个人信息处理规则》并按照其相关内容进行操作，或者用户可以拨打客户关怀服务中心电话：+852 4661 6229。
第十五条 补偿
对于因用户使用MYC官方网站、用户通过MYC官方网站放置或传输的任何内容、信息、软件或其他材料、或用户违反法律或本条款，而以任何方式产生的任何和所有索赔、责任、成本和费用（包括合理的律师费），用户同意补偿MYC、使其不受损害并为其抗辩（但因MYC重大过失或故意不当行为引起的前述情形除外）。MYC保留对将由用户补偿的任何事项完全自行进行抗辩和控制的权利（自担费用）；在此情形下，用户同意就对该等索赔的抗辩与MYC进行合作。
第十六条 禁止内容
用户不得：(i) 进行引擎蜘蛛抓取，“屏幕抓取”，“数据库抓取”，采集电子邮件地址、无线地址或其他联络信息或个人信息，或以任何其他自动方式访问、登入或注册于MYC官方网站、或在MYC官方网站中或通过MYC官方网站提供的任何服务或功能，或者获得用户清单，或者获得或访问MYC官方网站中的、或来自于MYC官方网站的其他信息或功能、或通过MYC官方网站获得或访问其他信息或功能、或者获得或访问在MYC官方网站中或通过MYC官方网站提供的任何服务中的、或来自于该等服务的任何其他信息或功能、或通过该等服务而获得或访问其他信息或功能，包括但不限于，与MYC官方网站或在MYC官方网站中或通过MYC官方网站提供的任何服务相连接的任何服务器或数据库中的任何信息；(ii) 通过任何方式获得或试图获得，对计算机系统、材料、信息或在MYC官方网站中或通过MYC官方网站可以获得的任何服务的未经授权的访问；(iii) 以中断、损害MYC官方网站或服务，或使得MYC官方网站或服务发生瘫痪、超负荷，或对MYC官方网站或服务进行破坏为目的，而使用MYC官方网站或在MYC官方网站中或通过MYC官方网站可以获得的服务，或者干扰任何其他方对MYC官方网站的使用和享用，包括但不限于，发出大量不是根据要求而发出的信息或大量请求；(iv) 违反MYC或任何第三方的知识产权或其他专有或合法权利而使用MYC官方网站或MYC官方网站的服务或功能；或者(v) 违反任何适用法律而使用MYC官方网站或MYC官方网站的服务。用户进一步同意，用户不会试图（或鼓励或支持其他人试图）采用技术手段规避或者绕开、进行反向工程、破译，或另行更改或干扰MYC官方网站及内容，或未经授权使用MYC官方网站及内容。用户不得通过任何方式获得或试图获得任何材料或信息，如该等材料或信息并非是有意向公众提供或通过MYC官方网站予以提供的材料或信息。
第十七条 病毒、黑客和其他侵犯
用户不得通过有意引入病毒、木马病毒、蠕虫病毒、逻辑炸弹病毒或其他恶意的或技术上有害的内容，而对我们的MYC官方网站进行不当使用。用户不得尝试未经授权访问我们的MYC方网站、储存MYC官方网站的服务器，或者与我们的MYC官方网站相连接的任何服务器、计算机或数据库。用户不得通过拒绝服务攻击或分布式拒绝服务攻击的方式攻击我们的MYC官方网站。
第十八条 变更与终止
我们可根据国家法律法规变化及维护交易秩序、保护消费者权益需要，不时修改本条款、本条款的补充协议（下称“变更事项”）并公示。如用户对已生效的变更事项不同意的，用户应当于变更事项确定的生效之日起停止使用MYC官方网站，变更事项对用户不产生效力；如用户在变更事项生效后仍继续使用MYC官方网站的，则视为用户同意已生效的变更事项。
我们可以根据经营情况决定维持或自主关闭有关MYC官方网站。若网站对用户关闭的，我们将依法提前三十日在网站显著位置公示有关信息。
如果我们认为用户违反了我们的《MYC官方网站销售通用条款和条件》、《个人信息处理规则》或者适用法律，或者用户盗用他人账户、扰乱市场秩序、采取不正当手段谋利、实施危害MYC官方网站安全或侵犯MYC官方网站合法权益等行为的，我们可以不作通知而直接限制、中止或终止其访问MYC官方网站和/或其服务，且不承担责任。
本条款终止后，对于您在本条款存续期间产生的交易订单合法有效的，我们将继续履行。
本条款终止后，我们可能会根据适用的法律，依法保留相关记录，但不承诺按照令用户满意的方式保存、留档用户在本网站提交、保存的任何个人数据或内容。
第十九条 弃权
我们未能行使或执行本条款的任何权利或条款，将不构成对该等权利或条款的放弃。如果本条款的任何条款被有管辖权的法院确定为无效，用户和MYC均同意，应努力使得双方的意图最大程度的有效（如在该条款中显示的一样），并且本条款的其他条款应继续保持完全生效和有效。
第二十条 补充协议
由于互联网高速发展，您与MYC签署的本条款并不能完整罗列并覆盖用户与MYC所有权利与义务，现有的约定也不能保证完全符合未来发展的需求。因此，任何适用的有效的法律法规，以及MYC官方网站发布的法律声明、产品或服务说明、交易规则等经依法公示的，视为本条款之补充协议。
第二十一条 知识产权和商标
在MYC官方网站中出现的所有商标、标识和服务标志（“商标”）均为注册和/或尚未注册的MYC商标，并且为MYC和/或其任何子公司或关联方的专有财产。本条款，以及在本条款和MYC官方网站的外观和印象中出现的、本条款所包括的所有材料、组成部分和内容（包括画图、设计、插图、照片、文字、计算机代码、声带和图解），均为MYC和/或其任何子公司或关联方的专有财产。MYC官方网站中所包含的任何内容，均不得被解释为，以暗示或其他方式，授予无须经MYC书面许可即可使用MYC官方网站中所展示的任何商标的任何许可或权利。用户被许可，仅为与在MYC官方网站下订单或购物相关的非商业目的，而以电子方式复制MYC官方网站页面、和以纸质形式打印MYC官方网站页面。除非我们事先给予用户具体的书面许可，对MYC官方网站及其内容和信息的任何其他使用均被严格禁止。
第二十二条 著作权
MYC官方网站所有内容的版权均为MYC拥有。所有权利均被保留。
第二十三条 与第三方的链接
为用户方便起见，也为了提高本网站的使用率，本网站可能会不时地在网站中提供第三方拥有和控制的站点的链接。这些链接将用户带出我们的服务之外，并离开本网站，将超出MYC的控制范围。这包括与依照品牌共享协议可以使用MYC商标的合作伙伴的链接。用户可以链接访问的站点都拥有各自独立的条款和条件及隐私政策。尽管我们设法维护自身网站的完整性，MYC不负责第三方站点中的内容和活动，因此无法对其承担责任。因此用户需自行承担访问/接入第三方站点的全部风险。请注意：这些站点可能会向用户发送它们自己的cookies来收集或索取个人信息，因此我们建议用户在使用这些站点之前选择查看这些网点的使用条款和/或隐私政策。
第二十四条 如何联系我们
如果用户有任何有关MYC官方网站提供的产品、服务或本条款的问题或建议，或用户希望提出有关MYC官方网站或其内容的任何投诉，请拨打客户关怀服务中心电话+852 4661 6229。
本通用条款和条件生效日期：【2024年3月5日】